FREQUENTLY ASKED QUESTIONS

 

Beauty Splendour is a women’s and children’s braiding salon based in Bishopbriggs, Glasgow. Below you’ll find answers about appointments, hair preparation, extensions, aftercare, children’s services and braid training.

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Booking and appointments

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Where are you located?

Beauty Splendour is based in Bishopbriggs, Glasgow. Our full address and directions are provided in your appointment confirmation after booking. 

 

What are your opening hours? 

Appointments are available on selected days and times. You can view our current live availability through the online booking page. View prices and availability:
www.beautysplendour.as.me

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How do I book an appointment?

All appointments must be booked online. Select your preferred service, choose an available date and pay the required booking fee to secure your appointment.

Your appointment is not confirmed until the booking fee has been paid and you have received a confirmation email or text.

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Is the booking fee refundable?

Booking fees secure time specifically for you and are non-refundable and non-transferable where an appointment is cancelled, in line with our booking policy. Please read the full cancellation and rescheduling terms before completing your booking.

 

Do you keep a cancellation list?

We do not operate a manual waiting list. Any cancelled appointments are returned to the online calendar and may also be announced on Instagram or Facebook.

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I have not received a confirmation message. Is my appointment confirmed?

Please check your email address, spam folder and the mobile number entered during booking.

If your payment was successful but no confirmation has arrived, contact us with your full name and appointment details.

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Preparing for your appointment

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How should I prepare my hair?

Unless your selected service states otherwise, please arrive with your hair:

• freshly washed;

• completely dry;

• thoroughly detangled from root to tip;

• free from heavy oils, grease, gel and product build-up.

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Hair that is not properly prepared may require additional time or may not be suitable to braid during the booked appointment. Clients with curly, coily or tightly textured hair may gently stretch or blow-dry their hair on a low, safe heat setting if comfortable doing so. Please do not chemically straighten your hair for the appointment.

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Does my hair need to be a certain length?

The minimum length depends on the style, hair density, texture and condition.

Some styles can be achieved on shorter hair, while others require more natural length for secure and comfortable installation. Send clear photographs or book a consultation if you are unsure.

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Should I wash my hair on the day of my appointment?

You can wash it the day before or on the day, provided it is completely dry and detangled before you arrive.

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Can I attend with oils or leave-in conditioner in my hair?

A small amount of lightweight leave-in conditioner is usually fine. Please avoid heavy oils, butters, grease, edge control or thick styling products before your appointment, as these can affect grip and cause build-up.

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Hair suitability and scalp health

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I have fine or thin hair. Can I still have braids?

Possibly, but the style, size, weight and tension must be chosen carefully.

Fine hair may be better suited to lightweight cornrows, natural-hair styles, larger sections or shorter extensions. An assessment may be recommended before booking a long, heavy or highly detailed style.

 

I have a sensitive scalp. Can I have braids?

Yes, in many cases. Please let us know before your appointment so the style can be adapted appropriately. Braids should feel secure, but they should not cause excessive pain, headaches, bumps or prolonged discomfort.

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I have bleached, chemically treated or damaged hair. Can I have braids?

It depends on the condition of your hair. Bleached, fragile or chemically treated hair may be more vulnerable to breakage, particularly when combined with long, heavy or tight extensions. A gentler style or a period of strengthening and conditioning may be recommended first.

Please book a paid consultation if you have significant breakage, thinning, previous chemical damage or concerns about your hairline.

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Can I have braids if I have alopecia or hair loss?

We do not recommend booking an extension style without an assessment.

Some types of hair loss can be worsened by tension. Please book a paid consultation so we can assess whether braiding is appropriate or recommend a gentler alternative. Beauty Splendour does not diagnose scalp or medical conditions.

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Can you braid over tape extensions, bonded extensions or a weave?

No. Existing tape, bonded or sewn-in extensions must be removed before your braiding appointment unless the service has been discussed and approved in advance.

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Do you work with Caucasian, European, mixed-texture and Afro hair?

Yes. We work with a wide range of hair textures.

Every style is adjusted according to the client’s natural hair, density, scalp sensitivity and desired result.

 

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Extensions and hairstyle choices

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Is extension hair included?

This depends on the service.

Some appointments include standard synthetic braiding hair, while crochet installations, human-hair curls, specialist colours or particular extension types may need to be supplied by the client or added as an upgrade. Please read the full service description before booking.

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Can I bring my own extensions?

Only where the service allows client-supplied hair. Please send a photograph or product link before purchasing so we can confirm whether the hair is suitable and advise on the quantity required.

 

Can you recreate an inspiration photograph exactly?

Inspiration photographs are helpful, but exact results cannot be guaranteed.

The final style will depend on your natural hair, density, head shape, colour choice, length and the type of extensions used. Some online images may also be heavily edited or AI-generated.

We will always aim to create a realistic version that suits your hair safely.

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What if I am unsure which service to book?

Please book a paid hair consultation, especially if you have:

• fine or thinning hair;

• scalp sensitivity;

• hair loss or breakage;

• chemical or bleach damage;

• a complex inspiration style;

• questions about extension type, colour or suitability.

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The consultation allows us to assess your hair and recommend the most appropriate option before you commit to a full appointment.

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Children’s appointments

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What ages do you accept for children’s services?

We offer children’s services from approximately 3 to 14 years, depending on the style and the child’s ability to sit comfortably for the appointment.

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How should I prepare my child’s hair?

Please arrive with the hair washed, completely dry and fully detangled. For children with fine or sensitive hair, lightweight styles will be recommended to reduce unnecessary tension.

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Can parents remain during the appointment?

Please follow the guidance provided in the service description or booking confirmation. The salon is designed to provide a calm, focused appointment experience.

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Do you provide coloured extensions for children?

Yes, selected children’s services can include lightweight coloured extensions. Additional charges may apply for mixed colours, ombré shades, silver, white, grey or specialist colours.

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Appointment length and longevity

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How long will my appointment take?

Appointment time depends on the style, size, length, hair density and extension type.

As a general guide:

• simple cornrows or Dutch braids may take around 1–3 hours;

• crochet styles may take several hours depending on the foundation and fullness;

• full-head box or knotless braids may take approximately 4–8 hours.

The estimated duration is shown in the online service description.

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How long will my braids last?

Longevity varies depending on the style, your natural hair, lifestyle and aftercare.

Typical guidance:

• simple natural-hair or loose braided styles: several days to around two weeks;

• cornrows and Dutch braid styles: approximately one to three weeks;

• children’s box braids: approximately two to six weeks;

• adult box or knotless braids: approximately four to eight weeks.

Braids should not be kept in beyond the recommended period simply because they still appear wearable. Your scalp and natural hair also need cleansing, detangling and rest.

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Can I keep my box braids in for longer than eight weeks?

We generally recommend removing long-term extension styles by around six to eight weeks, depending on growth, matting, build-up and the condition of your hair.

Leaving them in for too long can increase tangling, matting and breakage during removal.

 

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Braid maintenance and removal

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How should I maintain my braids?

To keep your braids looking neat:

• sleep with a satin bonnet, scarf or pillowcase;

• keep your scalp clean using a gentle method;

• use lightweight products sparingly;

• avoid excessive pulling or repeatedly wearing tight ponytails;

• minimise friction and unnecessary restyling;

• follow the individual aftercare instructions provided.

Avoid heavy oils and thick product build-up, particularly at the roots.

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Is shedding normal after removing braids?

Some shedding is normal because naturally shed hairs have remained trapped inside the style.

However, excessive breakage, bald areas, scalp pain or noticeable thinning are not something to ignore. Seek professional advice if you are concerned.

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How do I remove box braids safely?

Work slowly, one braid at a time.

Cut only below the point where your natural hair ends, unravel the extension carefully and detangle each section before washing. Use your fingers and a suitable detangling product, starting at the ends and working towards the roots.

Do not wash heavily matted hair before detangling, as water can tighten the matting.

A professional braid-removal service may be the safer option if you are unsure.

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How soon can I reinstall braids?

This depends on your scalp and hair condition.

Some clients can safely reinstall after cleansing, conditioning and assessing the hair. Others may benefit from a break, particularly after heavy extensions, prolonged wear, scalp irritation or breakage.

A fixed two-week break is not required for everyone, but you should never reinstall over a sore, inflamed or damaged scalp.

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Salon policies and services

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Do you offer services for men?

Beauty Splendour is a women’s and children’s-only salon.

We do not offer services to adult male clients. Boys’ appointments are available for selected styles and age groups.

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Do you offer mobile appointments?

We are not mobile for individual salon appointments.

Off-site bookings may be considered for suitable events, weddings, parties, commercial projects or group bookings, subject to availability, travel and a minimum fee.

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Can I hire you for an event?

Yes. We may be available for selected birthdays, weddings, school events, corporate events, fashion projects and community bookings.

Please provide:

• date;

• location;

• event times;

• expected number of guests;

• required hairstyles;

• budget;

• whether hair and accessories are supplied.

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Do you offer collaborations?

Yes, we consider suitable collaborations with brands, photographers, creatives, event organisers and businesses. Please email a clear proposal outlining the concept, date, deliverables, usage rights and budget.

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Do you sell gift vouchers?

Yes. Beauty Splendour gift vouchers can be purchased through the website or booking platform.

Please check the expiry date and terms before purchasing.

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What payment methods do you accept?

We accept card payments and other payment methods displayed during online booking or at the salon. A booking fee is required to secure appointments.​​

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Braiding training

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Do you offer braiding classes?

Yes. Beauty Splendour offers braiding education through More Than Braids Academy, including:

• beginner braid workshops;

• Braid Taster sessions;

• private one-to-one Braidmaster intensives;

• selected professional training programmes;

• training for parents who want to learn how to care for and braid their child’s hair.

No previous experience is required for beginner options.

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Can I book private one-to-one training?

Yes. Private training is available for students who prefer personalised guidance, flexible pacing and direct support.

One-to-one sessions can cover skills such as:

• clean sectioning;

• three-strand plaits;

• cornrow foundations;

• grip and hand positioning;

• extension techniques, depending on the programme.

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Is there support after the training?

Selected courses and intensives include access to continued support, resources or a student community. The exact support included will be stated in the course description.

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Where can I view training dates?

Visit the training section of the website to view upcoming workshops, course details, prices and availability.